 |
 |
by Bob Burg
Highly recommended! I especially recommend the list of ten conversation-starting questions on page thirteen, as well as his list of ten Listening techniques on page 73. |
|
|
by Ivan Misner & Don Morgan
A superb compilation of articles on building relationships from a host of experts. |
|
|
by Ivan Misner
|
|
|
by Harvey McKay
|
|
|
by Wayne Baker
|
|
|
by Ivan Misner
Great book on Business Cards |
|
|
by Anne Baber & Lynne Waymon
Lynne & Anne also offer the very insightful and helpful "Contacts Count Newsletter," to which you may wish to subscribe. Check out their website at www.ContactsCount.com
|
|
|
|
 |
|
|
Iby Dr. Robert Cialdini
Directed at a more general audience, this edition on Influence is highly readable, and a great primer on the art and science of Persuasion. I recommend this for a business-orientated audience. |
|
|
Here's a wonderful synopsis of the principles of persuasion as outlined by Dr. Robert Cialdini. |
|
|
|
|
 |
|
 |
Published October 2, 2008
Published May 17, 2009
Published November 29, 2009
Published October 18, 2009
Published September 20, 2009
Published August 9, 2009
Published May 31, 2009
Experiences or Possessions? The Answer is Easy
Published May 3, 2009
Published April 5, 2009
Shake Off Gloom, Count Your Blessings
Published March 22, 2009
Give the Gift of You This Season
Published December 11, 2008
Pickle Jar Teaches Lesson in Life
Published September 4, 2008
Give Yourself Many Doses of Quiet Time
Published August 22, 2008 |
| |
| |
| |
| |
| |
|
 |
| |
|
 |
|
|
|
|
| |
How the different generations use the Internet, from the Pew Internet & American Life Project.
This is a 29-page pdf file.
Download File |
| |
An excellent and concise overview of this often-misunderstood generation, from The Interchange Group.
http://www.interchange-group.com/data/6%20Strategies%20for%20Engaging%20Generation%20X.pdf |
| |
A summary from an AP-LifeGoesStrong.com poll on Baby Boomers.
http://hosted.ap.org/dynamic/stories/U/US_AP_POLL_BOOMERS_AT_
WORK?SITE=AP&SECTION=HOME&TEMPLATE=DEFAULT&CTIME=2011-04-26-06-20-58
|
| |
Greg Hammill, currently director of intern and student programs at Fairleigh Dickinson University' s Silberman College of Business wrote the this recommended articlein the Winter/Spring 2005 FDU Magazine online. It has several charts and graphics I believe you will find quite enlightening.
http://www.fdu.edu/newspubs/magazine/05ws/generations.htm |
| |
Amy Robinson is a professional speaker and consultant specializing in the impact of demographic shifts on workforces. Her firm, the Interchange Group, offers many links & resources about Generations, and a helpful blog.
http://interchangegroup.blogspot.com |
| |
It's happening a lot more than you might think, the Millennials in with mom & dad. Here's a piece prepared by New York Life http://www.newyorklife.com/nyl/v/index.jsp?vgnextoid=
d0bd47bb939d2210a2b3019d221024301cacRCRD |
| |
http://www.emergingworkforcestudy.com/
I encourage you to download the complete fifteen page study, as it is a fascinating read as to how the workforce is morphing under our very noses. Those who are aware of this and understand what is happening are the businesses with the upper hand.
Employee Retention- First of all, click on the link above of the Homepage of the Emerging Workforce Study, then scroll down to the link entitled "Solving the Retention Riddle." This is full of eye-opening statistics. |
| |
Take an 18-question test and see if you are an Emergent, Traditional, or Migrating Worker. You get your results instantly when you submit the test.
http://www.sfngroup.com/emergingworkforce/emerging_workforce_survey.jsp |
| |
As you explore tactics and strategies for workforce retention in your business, please check out the second report in Deloitte’s Talent Edge 2020 survey series, entitled Talent Edge 2020: Building the recovery together—What talent expects and how leaders are responding (20 pages) features results from a survey of more than 350 employees at large companies worldwide and examines employee attitudes to provide insights into the forces that will drive the talent market over the next decade.
http://www.deloitte.com/assets/Dcom-UnitedStates/Local%20Assets/Documents/IMOs/Talent/us_talent_talentedge2020employee_042811.pdf |
| |
Understanding Emerging Workforce Trends
Kerry Harding does an excellent job of characterizing the new 'Emerging' worker, coined after the first Spherion 1999 Emerging Workforce Study. This will be very helpful in understanding the full 2009 report, as well as the concept of the Traditional vs. Emerging Workforce.
|
| |
|
 |
Bruce Tulgan does a good job in painting a broad-brush look at the Millennials. It's an interesting read, and recommended.
|
| |
|
 |
Millennials Rising: The Next Great Generation
(Book)by Neil Howe and William Strauss. While I found interesting passages in this book, I agree with the Amazon reviewer who wrote "Rather than showing a balanced picture, Strauss and Howe have merely written what they wanted to see." Be careful before you purchase this book, as it has very skewed user -ratings on Amazon. For example, out of seventy-three reviews, twenty-six were "5" star (the highest rating), yet thirty-one were "1" star, the lowest rating. There were only sixteen ratings of two to four stars. The difficulty here is there is excellent information in areas of the work, yet many reviewers feel the authors stretch the data to validate preconceived notions.
|
| |
|
 |
Lynne C. Lancaster
A middle-of-the-road, balanced read about the newest generation in the workforce.
|
| |
|
 |
Jean M. Twenge, Ph.D. Using data and findings from the largest intergenerational study ever conducted, encompassing 1.3 million respondents across six decades, she takes less of a specific-generation approach, and instead looks at the group she named "Generation Me," being those born people born in the 1970s, 1980s, and 1990s. The author is herself a member of this group, and she offers a unique perspective.
|
| |
|
 |
I've always enjoyed reading the works of Ron Alsop the Wall Street Journal, and this book is of the same high quality. Mind you, there are few illustrations, aside from an occasional chart or bullet-list, but the material is very solid and enlightening. I especially like how he has a section labeled "Chapter Highlights" at the end of each chapter.
|
| |
|
 |
Cam Marston, who did the video Managing Four Generations in the Workplace" (which I use in my seminars) authored this book and a good bit of the material appears in this work.
|
| |
|
 |
by Chip Espinoza, Mick Ukleja and Craig Rusch.
Well-organized, the layout makes for easy reading, and the authors include many headings throughout the text that gives the book a logical and smooth flow.
|
| |
|
 |
Y in the Workplace
by Nicole A. Lipkin
|
| |
|
 |
by Ron Zemke, Claire Raines and Bob Filipczak. This is a good book, but as one reviewer wrote "This book is probably better used as an idea toolbox than gospel writ." It was written in 2000, so it an early attempt to define the Millennials.
|
| |
|
 |
Dr. Gary Small offers an eye-opening picture of how the human brain can rewire itself to accommodate new demands put on it, such as today's high-tech and Internet usage. He writes of Digital Immigrants vs. Digital Natives, as well as a new term "Continuous Partial Attention."
|
| |
|
 |
Nicholas Carr provides a fascinating read, with short chapters packed with new information which will help you grasp today's Internet-driven communication climate.
He points out as we become more skilled in skimming and scanning, at the same time we are seeing our ability for concentration, contemplation, and reflection diminish.
|
|
| |
|
|
|
|
|
 |
Generations 2010
How the different generations use the Internet, from the Pew Internet & American Life Project. This is a 29-page pdf file. |
|
|
 |
 |
Tim Sanders wrote the book on Likeability, including The Likeability Factor and Love is the Killer App. Click here to access his resources page, and take the test to establish you “Likeability Factor” (click on ‘Take the L-Factor Self Assessment’) |
|
|
 |
|
 |
 |
PsychBLOG.co.uk
This site breaks down the latest research into very readable and usable information for any business professional. Great fun just browsing all the entries, which are short summaries. |
|
|
 |
|
|
|
|
| |
|
|
|
|
|
Dr. Mardy's Quotes of the Week
If you use and enjoy quotations, along with well-crafted and well-spoken language, may I recommend "Dr. Mardy's Quotes of the Week" by Dr. Marty Groethe. Subscribe for free, and enjoy! www.drmardy.com I look forward to reading this every weekend, I think you will too. |
|
 |
|
|
| |
|
 |
|
|
 |
|
|
|
|
 |
|
|
|
Website
Nick Morgan is the founder of Public Words, Inc., and the author of Give Your Speech, Change the World. Morgan is a top communication coach, and a former Fellow at Harvard's Kennedy School of Government. |
|
 |
|
 |
|
A U.K. speaker with a most interesting website on speaking and communication. He also has assorted video clips for you.
|
|
|
|
This site’s motto is “Riveting talks by remarkable people, free to the world.” Choose to view speeches from a wide range of topics. If you’re wanting to improve your speaking style, some good examples here.
|
|
 |
|
 |
|
Inspiration, ideas and information to help women with public speaking techniques, eloquence and confidence.
|
|
|
|
One of the top sites to help you polish your style. Presentation design guru Garr Reynolds writes about how to create tasteful visuals and deliver authentic messages. |
|
 |
|
 |
|
Tom Mucciolo of MediaNet authors The Visually Speaking Blog, with a host of presentation tips, tricks, techniques, articles, videos, learning tools and more. I’ve seen several of his instructional videos, and like his style.
|
|
|
|
A searchable, public-domain collection of great American speeches including text, audio and video. A great research tool.
|
|
 |
|
 |
|
A list of every speech that's been worth its own entry on Wikipedia, beginning 431 B.C., ending in November 2008.
|
|
|
|
This website, like a daily online magazine, is Arts & Letters Daily, chock full of new ideas, book reviews, fascinating special-interest stories, and every opinion under the sun. If you do a lot of business networking, entertaining, or presentations, you’re sure to find some fascinating material here. But beware—it can be addictive!
|
|
 |
|
 |
|
Arizona Governor Jan Brewer has a very awkward opening statement.
|
|
|
|
What NOT to do---Phil Davison, GOP Candidate, Delivers Stark County Treasurer Speech, 9/9/2010 (Six Minutes) |
|
 |
|
|
| |
|
|
 |
|
|
|
|
 |
|
|
 |
|
|
 |
|
|
 |
|
|
|
 |
|
| |
|
